Fraudsters are spoofing the NexTier Bank Customer Care Center phone number and claiming to be NexTier Bank employees asking business customers to verify wire transfers in an attempt to get you to trust them and gain access to account information.
NexTier Bank will never call you unsolicited and ask you to provide:
- Online Banking usernames or passwords
- One-time passcodes (OTPs) or security verification codes
- Debit card numbers or PINs
- Full account numbers
- Any other confidential login credentials
- Ask you to log into Cash Manager while on a call with us
If you receive a call, text, or email requesting this DO NOT respond or provide any details, even if it appears to come from a legitimate NexTier Bank phone number. Hang up and contact our Customer Care Center at 1.800.262.1088 immediately.