Privacy & Security Archives

HOLIDAY CLOSURE: In observance of Juneteenth, all NexTier Bank offices will be closed on Friday, June 19th.

NexTier Doesn’t Do That

Scammers are always finding ways to access your money and personal information. Lately, scammers have been targeting consumers from many

How to Report Fraud

Report Fraud Did you know you can help protect yourself and others by reporting fraud to the Federal Trade Commission

Protecting your Digital Identity

Protecting your Digital Identity What is a Digital Identity? Your Digital Identity is how you and your information are displayed

Five Tactics Scammers Use to Perpetrate Fraud

Five Tactics Scammers Use to Perpetrate Fraud According to Robert Cialdini, author of Influence: The Psychology of Persuasion, scammers weaponize

Cyber Security Tips and Tricks

With the ever-increasing integration of technology into our personal lives, consumers have to be engaged and take an active role

Don’t Fall Victim: 3 Real Stories of Identity Theft

Don’t Fall Victim: 3 Real Stories of Identity Theft Identity theft is the only crime where the victim must prove

Warnings Signs and Action to Take if You Suspect Elder Abuse

Elder abuse includes physical abuse, sexual abuse, emotional abuse, confinement, passive neglect, willful deprivation, and financial exploitation. One in 10

Step-by-Step Guide If You Suspect Fraud or Identity Theft

Fraudsters do not discriminate based on race, ethnicity, gender, age, education, or income. Older consumers are often more likely to

Romance Scams: Gaining Affection and Committing Fraud

Millions of people turn to online dating apps or social networking sites to meet someone. Sometimes though, instead of finding

How to Keep Your Personal Information Secure

Safeguarding your information online can protect you from identity theft. According to the Federal Trade Commission (FTC), identity theft affects

NexTier Bank has received reports of fraudsters contacting businesses and falsely claiming to represent the bank in an attempt to obtain sensitive account information, online banking credentials, and other confidential data.

Please remember that NexTier Bank will never contact you and ask for your passwords, login credentials, security codes, or multi-factor authentication (MFA) codes.

If you receive a suspicious call, email, or text message claiming to be from NexTier Bank, do not provide any information. Instead, contact your Banker directly or call our Customer Care Center at 800.262.1088 to verify the request.

If you believe you may have shared information with a fraudster, please contact us immediately.