A Message From Our President & CEO

We are excited to announce the joining of Riverside Bank of Dublin and NexTier Bank. Riverside Bank of Dublin has served its customers and community for the past 5 years and NexTier Bank pledges to continue that tradition. We believe that communities will thrive when supported by a strong, hometown bank.
As our valued customer, you will be able to enjoy the same great personalized customer service with new and improved products and features like NexTier Cash Back Checking, Church & Ministry Solutions, and Zelle®. We offer account protection with Overdraft Privilege and Positive Pay. Our Mobile Banking provides convenient account access with debit card management. Additional services include Treasury Management, Wealth Management, and much more! Our Operational Merger Guide will be shared in mid-October and is designed to provide answers to all your conversion questions, highlight important dates when changes will take effect, and walk you through a brief introduction to all we have to offer you.
Should you have any questions, please contact your local branch. Thank you for your confidence in Riverside Bank of Dublin over the years, and we look forward to continuing to deliver the same quality service and products that you have come to expect.
Sincerely,
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Clem C. Rosenberger
President & CEO of NexTier Bank
Frequently Asked Questions
Will Riverside Bank of Dublin be changing its name?
Yes. The name and logo of Riverside Bank of Dublin will be changing. For now, Riverside will operate as it always has as a division of NexTier Bank, N.A.. After November 16, once the operational merger is complete, we will operate as NexTier Bank.
What phone number should I call regarding my Riverside Bank of Dublin accounts?
Until the operational merger, expected the weekend of November 13, 2026, please continue to contact us at 614.482.1300 for all of your banking needs.
What changes should I expect with my Riverside Bank of Dublin accounts?
Your accounts will remain unchanged and you may continue to use them as usual. You can bank in person at the following locations:
Frantz Road Office
6300 Frantz Road, Dublin, Ohio 43017
Monday to Friday: 9 am to 4:30 pm
Saturday: By Appointment Only
Bridge Park Office
4545 Bridge Park Ave, Dublin, OH 43017
Monday to Friday: 9 am to 4:30 pm
Saturday: 9 am to 11:30 am
Can I keep my current account numbers?
Yes. There will be no change to account numbers.
Will my Riverside Bank of Dublin debit and credit cards still work?
Yes, your debit card will continue to work with the same access you are familiar with until the operational merger the weekend of November 13. Additional banking information will be sent to you in the Operational Merger Guide in mid-October.
Can I continue using my current Riverside Bank of Dublin checks?
Yes. Please continue to use all existing stock of checks. After the operational merger and existing check supply is depleted, your new order should include the NexTier Bank name and routing number.
Do I need to change my direct deposit or direct debit information?
No. Your direct deposits do not need to be changed or updated at this time. Additional banking information will be sent to you in the Operational Merger Guide in mid-October.
Do I need to update or change my Automatic Payments?
No, you do not need to make any changes to your automatic payments. Additional banking information will be sent to you in the Operational Merger Guide in mid-October.
What will happen to my CD rate and term?
Your accounts will keep existing terms & conditions.
What will happen to my loan rate & term?
Your accounts will keep existing terms & conditions.
Can I use a NexTier Bank branch?
No. You cannot bank at NexTier Bank locations until after the operational merger is complete on November 16. Continue to bank in person at the Frantz Road and Bridge Park offices.
Will the FDIC continue to insure my bank account post-merger?
Yes. All NexTier Bank accounts will continue to be insured by the FDIC. For more information visit: fdic.gov/deposit/
Check back for additional FAQs in October 2026 once we are closer to the operational merger.
More Info
You’ll receive additional merger information in mid-October.
Mail Tip
In mid-October, you’ll receive the NexTier Bank Operational Merger Guide.
In the beginning of November, a new NexTier Visa® Debit Card will arrive in a plain unmarked envelope.
Questions?
For help or additional questions, please call us at 614.482.1300.
