What is mail theft-related check fraud?
Mail theft-related check fraud occurs when fraudsters, likely known as criminals, steal personal checks, business checks, tax refund checks, and government assistance program checks from your mailbox in order to alter the checks to their benefit.

How does this type of fraud affect me or my business?
If you become a victim of mail theft-related check fraud, your finances could be at risk. Once this occurs, your account information has been compromised and it is best practice to replace any accounts affected.

  • For Personal Accounts, we recommend visiting your local branch to update your account information. One of our team members can walk you through the process.
  • For Business Accounts, contact your relationship manager to learn how to set up Positive Pay and Electronic Payments Authorization (EPA) if you do not already have those services.

Tips to Prevent Mail Theft-Related Check Fraud
Sending checks through the U.S. Postal Mail can be risky, as mail can easily be lost, stolen, or delayed. Here are some tips to help you stay safe from check fraud:

  1. Utilize Electronic Payments. It’s more secure than sending a check in the mail.
  2. Send Mail Securely. Drop mailing envelopes in a secure mailbox or at the post office.
  3. Promptly Pick Up Mail. Try to collect mail quickly to prevent it from getting into the wrong hands.
  4. Inquire About Overdue Mail. If you do not receive valuable mail, contact the sender as soon as possible.
  5. Change Your Address. If you move, update your address with USPS, your financial institution, and any other delivery providers.

If you or someone you know has experienced mail theft-related check fraud, report it today with the United States Postal Inspection Service (USPIS) at 1-877-876-2455 or online at https://www.uspis.gov/report.