Personal Security Tips Archives

Voicemail Loan Scams

AI Generated Voicemails Designed to Steal Your Identity. It’s been happening more often over the past few months — you

Protecting Customers from ATM & Debit Card Fraud

We May Be Calling You To protect your account, we monitor your ATM and debit card transactions for potentially fraudulent

Job Opportunity Scams

The job market is hot despite low unemployment rates, and that means job scams are on the rise! Fraudsters are

Understanding Mail Theft-Related Check Fraud

What is mail theft-related check fraud? Mail theft-related check fraud occurs when fraudsters, likely known as criminals, steal personal checks,

NexTier Doesn’t Do That

Scammers are always finding ways to access your money and personal information. Lately, scammers have been targeting consumers from many

Job Scams

Scammers might promise you a job, lots of money, or work you can do at home. But they make you

How to Report Fraud

Report Fraud Did you know you can help protect yourself and others by reporting fraud to the Federal Trade Commission

Protecting your Digital Identity

Protecting your Digital Identity What is a Digital Identity? Your Digital Identity is how you and your information are displayed

Five Tactics Scammers Use to Perpetrate Fraud

Five Tactics Scammers Use to Perpetrate Fraud According to Robert Cialdini, author of Influence: The Psychology of Persuasion, scammers weaponize

Fraud Alert! Spoofed Phone Number

NexTier Bank has received reports of Fraudsters spoofing our Customer Care Center phone number and claiming to be a member of our Fraud Team.

The Fraud Team may call you to verify a transaction; however, they will not call you from our toll-free number. If you receive a call from NexTier Bank with a caller claiming to be from our Fraud Team, do not provide any personal or account information; instead, verify the transaction they are contacting you about. Our Fraud Team will never ask for personal account information. In addition, we will never ask for your entire social security number, user ID, debit card PIN, or other personally identifiable information.

If you receive a call from us requesting this information, please hang up and report the incident using our toll-free number, which can be found here.